Shipping Policy
Shipping Policy
Processing time:
100% of orders are shipped within 1-2 business day. Orders placed over the weekend are dispatched on Mondays.
Shipping time:
Standard Shipping: We usually deliver orders within 10-15 business days. (MONDAY - FRIDAY)* (in regular seasons)
Order Tracking:
Once your order has been shipped we will email you for a tracking number and a link to the courier’s website. Please contact our customer service team if you do not receive this email. You can also track your order by calling our order helpline +66909068933 or emailing support@giganticgori.com
Delivery Costs:
- Order amount under 75$ the order will have shipping cost 4.95$
- Free Delivery for order amount over 75$
Failed Delivery
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender at the customer’s expense. The expense includes shipping costs incurred; this amount will be deducted from the total of the order to be refunded.
Delivered but customer inform not receive the order
We will use economy service for delivery only. And this service can delivered without proof of delivery (signature) only. But we will notice customer before delivery via email customer provide in order information every time. If customer not receive the package but the tracking number show delivered, we insist to use delivery status on tracking no. for proof of delivery only and we refuse to refund for disputes of lost shipments.
Our Carriers
We use USPS for deliveries.
UPON RECEIPT OF YOUR ORDER
You are advised to carefully inspect the package and goods to ensure they are intact and complete before signing for receipt of delivery. Should you find the parcel to be damaged or incomplete you must refuse delivery of the goods or sign “Damaged” then contact us on the day of delivery.
BANK HOLIDAYS
We do not deliver on a Bank Holiday so your parcel will be delivered on the next working day.
Address:
Gigantic Gori
159/43 Moo4 Soi8, Salaklang, Banggruy, Nonthaburi 11130, Thailand
Phone: +66909068933
Email: support@giganticgori.com
For Any Question, You Can Easily Contact Us.
Support: We are Available 24/7